Privacy Policy

GrayEngines Technologies ("GrayEngines", "we", "us") provides website, software, and AI engineering services. We are based in Lagos, Nigeria and work with clients globally. Our website is operated at grayengines.com.

For privacy-related questions, contact us at hello@grayengines.com.

Depending on how you interact with us, we may collect:

• Contact details — name, email address, phone number, company name, and any message you send through our contact form or email.
• Project information — details you include in project briefs, attachments, or discovery conversations (scope, timelines, brand assets, and related business information).
• Technical data — IP address, browser type, device information, and general usage data collected automatically when you visit our site (for example through our hosting provider's logs).
• Local storage — limited use of browser session storage to remember UI preferences on your device during your session.

We do not knowingly collect payment card details through this website.

We use the information we collect to:

• Respond to inquiries and evaluate whether we can help with your project
• Prepare proposals, statements of work, and deliver contracted services
• Communicate with you about active or past projects
• Improve our website, security, and client experience
• Comply with legal obligations and protect our rights

We do not sell your personal information. We do not use your data for unrelated third-party marketing without your consent.

Where applicable data protection laws require a legal basis, we rely on: your consent (for example when you submit a form or message), our legitimate interests in operating and improving our business and website, and performance of a contract when you engage us for services.

We may share information with trusted service providers who help us operate our business, such as:

• Website hosting and infrastructure providers
• Email and communication tools
• Cloud storage used for project delivery when you engage us

These providers process data on our instructions and only as needed to perform their services. We may also disclose information if required by law or to protect the safety and rights of GrayEngines, our clients, or others.

We are based in Nigeria and may use service providers in other countries. Where data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place consistent with applicable law.

We keep personal information only as long as needed for the purposes described in this policy — for example, while we are in active discussions, delivering a project, or meeting legal, accounting, or dispute-resolution requirements. When data is no longer needed, we delete or anonymise it where reasonably possible.

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information, or to object to certain processing. To exercise these rights, email hello@grayengines.com. We may need to verify your identity before responding.

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Our services are directed at businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe we have done so, please contact us and we will take appropriate steps.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the site after changes means you accept the updated policy.

See also our Terms of Service.